Customer Support Specialist - Latvian, Russian

Riga, Latvia Full-time

Taxify is one of the fastest growing startups in the world with over 5M happy customers in 25 countries, from Europe to Mexico to Africa. We build a smartphone app to take safe and fast rides – all at the tap of a button.

We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Taxify users regardless of their country of location.

 

CUSTOMER SUPPORT SPECIALIST

You will:

  • Represent Taxify in Latvia and some English spoken markets
  • Support all Taxify users and help them get the most out of our apps
  • Create loyal fans by showing them we really care
  • Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify's customer support
  • Be a key player in building a support team in a challenging hypergrowth environment 

We really want you to:

  • Understand what outstanding customer support looks like and be ready to go the extra mile
  • Be always ready to put customers first, be passionate about helping others
  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify
  • Be a hustler, not stopping after 20 obstacles a day
  • Have excellent spoken and written Latvian, English and Russian, any other language is a plus
  • Be passionate about new technology and ridesharing

We offer:

  • A salary of 1 141€ gross + company stock options
  • Amazing experience working in one of the fastest growing start-ups in the world
  • Unique opportunity to shape the transport industry in EMEA
  • No corporate BS
  • A super motivated and talented team to work with
  • Flexible working hours
  • Free Taxify credit

 If that sounds like you - please apply now!

Apply for this opening at http://taxify.recruiterbox.com/jobs/fk01wrg?apply=true